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Could Not Download
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Rank 2  Joined: Wed Jan 25, 2017 2:39 pm Posts: 5 
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Hello I bought the game and downloaded the account manager but when try to login it gives me this error
"Login failed: Please check your account -id and internet connection" |
| Wed Jan 25, 2017 2:44 pm |
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Site Moderator   Joined: Sun Jun 08, 2014 8:50 am Posts: 34
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Hello
Please go to http://www.xmoonproductions.com/support/ and fill in the form. A reaction will be given sooner this way then through the forum  |
| Wed Jan 25, 2017 5:36 pm |
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Rank 2 Joined: Wed Jan 25, 2017 2:39 pm Posts: 5
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I already did but maybe someone else had this problem and solved it
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| Wed Jan 25, 2017 5:47 pm |
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Site Moderator Joined: Sun Jun 08, 2014 8:50 am Posts: 34
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It's a problem that only can be fixed by the program makers. Sometimes there is a hiccup with the account manager.
Did you get a response on your support request by now? |
| Thu Jan 26, 2017 6:12 am |
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Rank 2 Joined: Wed Jan 25, 2017 2:39 pm Posts: 5
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Yes I got a respond. They said all they can do is give a refund but I don't want refund. I'll try on a different computer maybe that'll work.
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| Thu Jan 26, 2017 1:16 pm |
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Rank 2 Joined: Wed Jan 25, 2017 2:39 pm Posts: 5
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And I asked another ID maybe that is the problem
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| Thu Jan 26, 2017 1:16 pm |
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Rank 2 Joined: Wed Jan 25, 2017 2:39 pm Posts: 5
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Oh nevermind I tried again it logged in weird. Thanks anyway
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| Thu Jan 26, 2017 1:31 pm |
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