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No download-id
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Rank 1  Joined: Tue Dec 15, 2015 1:13 am Posts: 1 
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After purchase I did not receive a download-id. I was able to download the XstoryPlayer account manager, but not the Player itself. HELP!
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| Tue Dec 15, 2015 1:15 am |
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Site Admin  Joined: Thu Feb 07, 2013 11:16 am Posts: 1930
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Please make a support request for your issue here:
http://www.xmoonproductions.com/support/ N.b. Also check your spam folder, in some cases the mail gets in there. |
| Tue Dec 15, 2015 9:33 am |
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Rank 15  Joined: Mon Jun 03, 2013 7:33 pm Posts: 233
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I have not gotten a reply yet phil
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| Sat Apr 02, 2016 3:56 pm |
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Rank 15 Joined: Mon Jun 03, 2013 7:33 pm Posts: 233
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I have sent a support form but no response yet
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| Sat Apr 02, 2016 3:58 pm |
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Site Admin Joined: Thu Feb 07, 2013 11:16 am Posts: 1930
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@prlumley1
I have resend the account info to you. You should have received it by now. If not, don't hesitate to contact us using the support |
| Sat Apr 02, 2016 6:25 pm |
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Rank 15 Joined: Mon Jun 03, 2013 7:33 pm Posts: 233
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I have not received an email from you yet I have used support phil
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| Sat Apr 16, 2016 2:49 am |
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Site Admin Joined: Thu Feb 07, 2013 11:16 am Posts: 1930
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@prlumley1
Thank you very much for your donation. I have send you your new account-id.  |
| Sat Apr 16, 2016 7:03 am |
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