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Purchase won't go through
https://www.xmoonproductions.org/viewtopic.php?f=14&t=6165
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Author:  Nerathiel [ Sun Nov 15, 2020 2:20 pm ]
Post subject:  Purchase won't go through

I tried to buy the game and upon filling all the requirements for the billing I've got an e-mail from the billing service stating that my purchase is declined. I went to try several times and still it won't happen.
Anyone else has this problem and how did you resolved it?

Thanks in advance!

Author:  xpmoderator [ Mon Nov 16, 2020 6:36 am ]
Post subject:  Re: Purchase won't go through

Hi

Most of the times a vendor can't help with declined payments because they don't get any info or action on that, that is really with the company you use to pay with.
But the best way for questions like that here, is through the support page at https://www.xmoonproductions.com/support/

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