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 Can't download or access support page 
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Rank 2
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Joined: Sat Aug 16, 2014 6:57 am
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I had this years ago on a different PC and just remembered it the other day when I got VR. I understand I'll need to repurchase it and that's fine. I just can't get anywhere on the site to purchase it and/or create a new account. I get "HTTP/1.0 404 Not Found" for every page including the support section directly and via links in other topics.


Thu Dec 14, 2017 1:26 pm
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Joined: Sun Jun 08, 2014 8:50 am
Posts: 34
I did check and all is fine. Maybe you used an old URL?
The URL is http://www.xmoonproductions.com


Thu Dec 14, 2017 3:48 pm
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Joined: Sat Aug 16, 2014 6:57 am
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I typed the URL below and clicked it on another pc, xdox1, kindle and a smart TV's browser and got the same thing. Could the site be blocked for me somehow?


Fri Dec 15, 2017 4:18 am
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Joined: Fri Nov 21, 2014 10:37 pm
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I just tested and all browsers i tested also work to get to http://www.xmoonproductions.com/download/payment.php


Fri Dec 15, 2017 12:55 pm
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Joined: Sun Jun 08, 2014 8:50 am
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jonechad wrote:
I typed the URL below and clicked it on another pc, xdox1, kindle and a smart TV's browser and got the same thing. Could the site be blocked for me somehow?

It could be? Some countries and providers have an adult block/filter. Or it could be a setting in your router, maybe a filter is active in there?
The site itself is up and running though, so I can not help.
You could try to give Xpadmin a PM through this forum, explain and ask if he can help.


Fri Dec 15, 2017 4:42 pm
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Joined: Sat Aug 16, 2014 6:57 am
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Thanks for the responses, ideas and help. I'll post if I ever figure it out.


Fri Dec 15, 2017 10:09 pm
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Joined: Sat Aug 16, 2014 6:57 am
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Everything works for me now. My IP was getting blacklisted every time I tried to download the file manager. Xpadmin was very helpful and patient as my IP had to be de-listed several times. I don't know why it was happening, but I was able to download the file on my phone and transfer it to my PC from there. I know it isn't a solution, but the workaround worked for me and might help if anybody else runs into the problem.


Sun Jan 28, 2018 2:23 am
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