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Could Not Download https://www.xmoonproductions.org/viewtopic.php?f=7&t=4865 |
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Author: | Metalist45 [ Wed Jan 25, 2017 2:44 pm ] |
Post subject: | Could Not Download |
Hello I bought the game and downloaded the account manager but when try to login it gives me this error "Login failed: Please check your account -id and internet connection" |
Author: | xpmoderator [ Wed Jan 25, 2017 5:36 pm ] |
Post subject: | Re: Could Not Download |
Hello Please go to http://www.xmoonproductions.com/support/ and fill in the form. A reaction will be given sooner this way then through the forum |
Author: | Metalist45 [ Wed Jan 25, 2017 5:47 pm ] |
Post subject: | Re: Could Not Download |
I already did but maybe someone else had this problem and solved it |
Author: | xpmoderator [ Thu Jan 26, 2017 6:12 am ] |
Post subject: | Re: Could Not Download |
It's a problem that only can be fixed by the program makers. Sometimes there is a hiccup with the account manager. Did you get a response on your support request by now? |
Author: | Metalist45 [ Thu Jan 26, 2017 1:16 pm ] |
Post subject: | Re: Could Not Download |
Yes I got a respond. They said all they can do is give a refund but I don't want refund. I'll try on a different computer maybe that'll work. |
Author: | Metalist45 [ Thu Jan 26, 2017 1:16 pm ] |
Post subject: | Re: Could Not Download |
And I asked another ID maybe that is the problem |
Author: | Metalist45 [ Thu Jan 26, 2017 1:31 pm ] |
Post subject: | Re: Could Not Download |
Oh nevermind I tried again it logged in weird. Thanks anyway |
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